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In light of the recent Kroll cybersecurity breach, FTX Derivatives Exchange, a cryptocurrency trading firm facing financial difficulties, has decided to temporarily suspend the accounts of affected users accessing its claims portal.
The choice made by FTX, which was shared on X (formerly known as Twitter), was implemented as a precautionary step to avert any possible future incidents or further damage following the recent hack. The exchange is committed to providing more detailed information in the upcoming phases.
In reaction to Kroll’s cybersecurity breach, FTX has taken the precautionary action of temporarily freezing the accounts of impacted users within the customer claims portal. We appreciate your patience and will share further details regarding the next steps in due time.
— FTX (@FTX_Official) August 25, 2023
Users were strongly cautioned against altering their claims or modifying the accepted schedules in light of the incident. FTX firmly asserted that all claim data submitted via the Kroll customer claims portal remains secure, accurately recorded, and completely valid.
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Kroll Restructuring Administration, the designated claims and noticing agent for FTX’s ongoing bankruptcy process, experienced a breach that resulted in the exposure of non-sensitive information related to claimants involved in the bankruptcy case. In response, Kroll assured FTX of their active management of the situation and their ongoing oversight. FTX subsequently confirmed this assurance by stating that the breach had no effect on the security of account passwords, internal systems, or financial assets.
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FTX communicated via the X app that the incident occurred at Kroll, and Kroll is directly notifying affected individuals about precautionary measures for self-protection. FTX clarified that Kroll did not manage FTX account passwords and that FTX’s internal systems were not compromised.
However, blockchain analyst ZachXBT confirmed that phishing emails have begun reaching FTX customers, indicating a possible compromise of their personal information.
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